Posts Tagged ‘commerce’

Despite Post-Election Depression, Social Chatter Around Black Friday Is Mostly Positive

November 23, 2016  |  Media Week  |  No Comments

Despite the negative nature of pre- and post-election social, Americans seem to at least be on the up and up when it comes to shopping. According to an analysis of social conversations conducted by the Marketing Cloud social team at Salesforce , nearly 80 percent of all Black Friday conversation have been positive in nature in the 30 days leading up to it. Salesforce—which so far has tracked 934,000 mentions of Black Friday and Cyber Monday—said 78.6 percent of posts have been positive, with leading topics including deals, the season and online shopping. The volume of social conversation about Black Friday seems to keep growing, with 2016 up 30 percent over 2015. (Last year, overall volume was up 20 percent over 2014.) So who's doing all the shop talk? According to Salesforce, 56 percent of dialog is coming from women. Also notable is that the higher percentage of mentions isn't coming from social-savvy millennials—the largest group has been consumers between the ages of 25 and 34, with the 35- to 44- year-old demographic also contributing more than other groups

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More Top Media Publications Trust Programmatic For Premium Ad Inventory

December 23, 2014  |  Media Week  |  No Comments

More top publishers are opting into programmatic ad networks to sell premium advertising. Varick Media Management recently signed exclusive deals with Time Inc., News Corp., American Media Inc. and Wenner Media and will help them sell ad units that feature photography, videos and other types of media for their websites. "There still is a large segment of the market that views programmatic as the remnant stuff," said VMM vp of product strategy Jim Caruso. "But it can be used as a holistic part of your strategy." Currently, real-time bidding programmatic rules the market, making up $9.25 billion out of the $10 billion industry . But, direct programmatic buying is taking over more of the space, growing 850 percent in 2014 to make up $800 million of the pie. One of the benefits of going programmatic is that publishers can access data that they wouldn't get via traditional ad buying, Caruso explained. VMM can combine its data with publisher first-party data to guarantee better hit rates for key audiences. Not only do people get the right ad at the right time, they see high impact creative that can be targeted across a media company's family of sites. "I think that everyone should move to automation because it's more efficient," Caruso said.

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Hong Kong and Korea Sign Entertainment Industry Pact

November 26, 2014  |  Variety  |  No Comments

Hong Kong and South Korea have signed a memorandum of understanding intended to lead to greater co-operation in cultural industries including film and TV. The deal was signed in Seoul by the Minister of Culture, Sports and Tourism of the Republic of Korea, Kim Jong-deok, and HK’s Secretary for Commerce and Economic Development, Gregory So.... Read more

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Some of Our Fave D Conference Videos Before AllThingsD Signs Off in 3 … 2… 1 …

December 31, 2013  |  All Things Digital  |  No Comments

Before we end our reign of terror, oops , tech at AllThingsD , I wanted to post a few of my favorite videos from D: All Things Digital conferences that we have done since 2003. While we are proud of all we have created on the news site, I think it is fair to say that the conferences have also been pretty dang fine and mores taken as a whole. We’ve had a panoply of bigs in tech and media up there over the 11 conferences, all sitting in our signature red Steelcase chairs, with some memorable moments, including: More than a half-dozen appearances by the late, great Steve Jobs of Apple, including an joint interview with Microsoft’s Bill Gates; the famous hoodie incident with Facebook’s Mark Zuckerberg, who managed to ably recover from the very sticky situation; the testy interview with former Hewlett-Packard CEO Carly Fiorina; the hysterical one with former Sony head Howard Stringer; the sassy one from former Yahoo CEO Carol Bartz; the future-is-here one with former DARPA head Regina Dugan; the silent-off with former Groupon CEO Andrew Mason; the geek-out with Hollywood director James Cameron; the epic Elon Musk chat from last year. And many, many more, now numbering in the hundreds, most of which you can find here . We did not publish the videos for the first five conferences, as we did not have a site to post them too, but here are my top seven from each year we did, all joint appearances with Walt Mossberg, as well as one each from the smaller Dive and other conferences, featuring Peter Kafka, Liz Gannes and Ina Fried. D5 (2007) Hands down, the historic — and decidedly poignant — joint interview of Gates and Jobs: D6 (2008) New Corp’s Rupert Murdoch in a surprisingly — to the crowd, at least — avuncular mode (this is part one of six — here are the rest ): D7 (2009) Twitter’s Biz Stone and Evan Williams in simpler days: D8 (2010) Mark Zuckerberg and the hoodie that saved the day: D9 (2011) Browser man and VC Marc Andreessen on software eating the world: D10 (2012) Hollywood superagent Ari Emanuel is not shy: D11 (2013) Tesla and SpaceX founder Elon Musk is Tony Stark: Dive Into Media (2012) Rust never sleeps for Neil Young: Dive Into Media (2013) Vice’s Shame Smith and College Humor’s Ricky Van Veen are also not shy: Dive Into Mobile (2010) Google’s Susan Wojcicki is the most powerful Internet exec you don’t know as well as you should: Dive Into Mobile (2013) Google’s Eric Schmidt will take your questions now: AsiaD (2011) Jack Dorsey of Twitter and Square is very inventive: D@CES (2010) Netflix’s Reed Hastings knows video: D@CES (2011) Twitter’s Dick Costolo is the fashion police of Las Vegas:

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In Wake of Delivery Delays, Amazon Offers Gift Cards to Customers

December 26, 2013  |  All Things Digital  |  No Comments

Amazon announced Thursday that it would offer a form of restitution to its aggrieved customers after shipping problems prevented orders from being fulfilled in time for Christmas. The online retail giant is offering $20 gift cards and waiving shipping charges to customers who did not receive their gifts in time for the holiday, as was first reported by the Wall Street Journal . The delays, however, were out of Amazon’s hands. Both UPS and FedEx admitted fault, saying the volume of packages this season far exceeded their expectations. “Demand was much greater than our forecast,” a UPS spokesperson told the Journal. The company also cited inclement weather as a factor in the delays. The snafu comes as retailers like Amazon reported some of the biggest holidays sales seasons ever — though, as always, Amazon declined to give any hard numbers. Daily deals site Groupon also provided an ad hoc form of apology to its slighted customers, offering $25 gift cards to those who didn’t receive their Groupon-related gifts in time

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In Wake of Delivery Delays, Amazon Offers Gift Cards to Customers

December 26, 2013  |  All Things Digital  |  No Comments

Amazon announced Thursday that it would offer a form of restitution to its aggrieved customers after shipping problems prevented orders from being fulfilled in time for Christmas. The online retail giant is offering $20 gift cards and waiving shipping charges to customers who did not receive their gifts in time for the holiday, as was first reported by the Wall Street Journal . The delays, however, were out of Amazon’s hands. Both UPS and FedEx admitted fault, saying the volume of packages this season far exceeded their expectations. “Demand was much greater than our forecast,” a UPS spokesperson told the Journal. The company also cited inclement weather as a factor in the delays. The snafu comes as retailers like Amazon reported some of the biggest holidays sales seasons ever — though, as always, Amazon declined to give any hard numbers. Daily deals site Groupon also provided an ad hoc form of apology to its slighted customers, offering $25 gift cards to those who didn’t receive their Groupon-related gifts in time

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This Is What It Looks Like Inside an Amazon Warehouse (Photos)

December 23, 2013  |  All Things Digital  |  No Comments

What happens after you click “buy” on Amazon.com? To most people, that’s a mystery. I flew out to Phoenix earlier this month to find out by taking a tour of one of Amazon’s warehouses — what it refers to as “fulfillment centers.” I spent about 90 minutes inside the facility, and documented what I saw in photos. I had limited verbal interactions with workers during my visit, so if you’re looking for a detailed description of what it’s like to work in each role, you’re going to be disappointed. But if you want an inside look at the operation that CEO Jeff Bezos recently referred to on “60 Minutes” as the “secret” to Amazon’s success, you’ll likely enjoy the photos in the slideshow below.

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Rampant Returns Plague E-Retailers

December 23, 2013  |  All Things Digital  |  No Comments

Free shipping and lenient return policies have given online retailing a huge boost. Now, chains are mining their order data to get shoppers to keep more purchases. Behind the uptick in e-commerce is a little known secret: As much as a third of all Internet sales gets returned, according to retail consultancy Kurt Salmon. And the tide of goods flowing back to retailers is rising. Shipper United Parcel Service Inc. expects returns to jump 15 percent this season from last year, making them a significant and growing cost for retailers. Read the rest of this post on the original site »

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A New Perk for Google Employees? It Could Be Low-Interest Personal Loans.

December 22, 2013  |  All Things Digital  |  No Comments

Forget the free gourmet food. If peer-to-peer lending marketplace Lending Club has its way, low-interest loans may be the next big employee perk at Google. According to sources, Google is among the companies Lending Club has been pitching on putting cash holdings to work by offering low-interest loans to employees, with the Lending Club platform facilitating the deals. (Perhaps it has to do with Google’s new late-stage investment fund Google Capital . which happens to have recently led a $125 million investment in Lending Club, by acquiring shares from existing shareholders.) Lending Club’s pitch is part of the company’s strategy to push beyond its initial focus on peer-to-peer loans by opening up its platform to large institutions such as banks and corporations as it eyes a potential 2014 IPO. A Google spokeswoman declined to comment, noting: “There’s nothing to share on Google’s end.” Lending Club CEO Renaud Laplanche said that his company is not currently working with Google on such an initiative, but would not confirm or deny that talks have taken place. Still, he did confirm that his company is in talks with large companies — with employee counts of Google’s size or larger — about facilitating this type of human-resources benefit. “The program we’re putting in place gives the ability for large companies with lots of employees to make loans to their employees and use their treasury reserves, on which they are earning like one or two percent, and put them to work,” he said in a recent interview. “At the same time, they would be offering a lower interest rate to their employees than what they’re paying on their credit cards or other loans they have. It’s really an HR benefit and recruiting tool.” Laplanche imagines employees using these loans to pay off high-interest credit card debt, large student loans or simply to consolidate debt into one loan, with payments being automatically deducted from paychecks

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Jack Dorsey’s Holiday Gift to Square: 10 Percent of His Shares

December 20, 2013  |  All Things Digital  |  No Comments

In a rare move for any executive, Square CEO Jack Dorsey has returned about 10 percent of his stake — or about three percent of all company shares — back to the company. The move, which Fortune reported this morning , will expand the pool of shares that Square can dole out to current and new employees, whether they come through normal hiring or acquisitions.

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