/// Programmers Are Frustrated by a Lack of Netflix Metrics

June 29, 2014  |  Media Week

When Breaking Bad scored three Emmy wins last fall, its showrunner, Vince Gilligan , credited Netflix for his show’s longevity and for heightening its popularity. Similarly, program execs in general have been thrilled with how streaming video services have made up for lost DVD revenue. But a little bloom is off the rose. Frustration with Netflix has set in as programmers renegotiate contract renewals (to the tune of more than $7 billion, according to some estimates). “The biggest concerns are about getting sufficient metrics about how their product is being consumed,” said Bruce Lazarus, CEO of Media Audits International (MAI), which helps programmers validate the subscriber information they receive from distribution platforms. “When you want to sell your content to the platforms, what’s the proper pricing model?” “We get a little information about which of our products are being watched on Netflix, but we get no data about who exactly is watching our shows,” noted John Kampfe, CFO of Turner Broadcasting System. Netflix declined to speak with Adweek for this story. “Oftentimes data is limited to stream starts and/or unique users, and neither provide meaningful insight into the value of a programmer’s content,” said Richard Taub, svp of broadcast and digital services at MAI. There’s no standard definition of stream starts; it could mean someone merely hit “play” and watched for either two seconds or two hours.

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Programmers Are Frustrated by a Lack of Netflix Metrics

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