/// Kindle Fire HDX: A More Helpful Tablet
[ See post to watch video ] What if you could summon a tech-support person to pop up in seconds in a live video on your digital device? And what if that person could draw on the screen or even take over the device to solve a problem? Well, starting Oct. 18, you can do just that with the latest in Amazon’s Kindle Fire tablet line, the Kindle Fire HDX. This help system, called the Mayday button, is the most unusual feature of what is otherwise a mainly evolutionary new model of the company’s color tablets. A better help system isn’t exactly the prime reason to buy a new tablet. After all, tablets are supposed to be simple and easy to figure out. But Mayday is consistent with Amazon’s long, well-earned reputation for customer support. X-Ray for Music shows lyrics synchronized to the song playing on the Kindle Fire HDX. I’ve been testing the Fire HDX, and it’s a good, basic color tablet. This latest model, which starts at $229 for the 7-inch-screen version I used, is a definite improvement on last year’s Fire HD, which started at $199 for the 7-inch version. (There’s also a costlier, larger HDX version, with an 8.9-inch screen.) Like earlier Fire models, it’s best thought of as a hardware gateway to buying digital content from Amazon. The base model blasts ads at you from the home screen, but you can buy one without ads for $15 more.
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Kindle Fire HDX: A More Helpful Tablet