/// What Digg’s Google Reader replacement can teach us about the future of social news
Nothing rocked technology-oriented news junkies this year quite like the announcement that Google Reader will be shuttering its popular but apparently too-niche-to-continue product in July. After measuring that emotional response, many, including those orchestrating the second coming of social news pioneer Digg, saw an opportunity.
We’ve already seen apps like Feedly, Pulse, and NewsBlur gain a whole bunch of new followers as a result of the news, but there’s still one more app we’ll be waiting to try before picking what RSS camp to join in July: Digg’s news reader, scheduled to launch in late June. Digg executives haven’t said a lot about the product, but they shared a few details with me in a recent interview.
While Digg went into a steep decline in recent years that was evident as early as 2009, the NYC-based incubator Betaworks has brought the site back to life in recent months since acquiring the site last July. Digg announced just after the Google Reader announcement that it too would be launching a competitive service, and considering the team’s success in taking the previously defunct social news site and making it relevant again, there’s a good chance that its RSS reader could be a win as well.
The neighborhood outside the Betaworks office in the Meatpacking District in New York.
I recently sat down in the large, airy Betaworks office in the heart of the Meatpacking District in New York, where the walls are covered in paper lists and small groups were holding brainstorm sessions all over the high-ceilinged space. Programmers and designers sat around the three rooms at different tables, which were organized by company, from Digg to Dots to Instapaper (some of which were just a few people.) When I visited, CEO John Borthwick was busy explaining what Betaworks is all about to a group of visitors through the Open.Co visitor program, and there was Chinese food on the counter from a group lunch. It felt like a more energetic, collaborative version of any co-working space I’ve visited in San Francisco.
I sat down with Jake Levine, formerly of News.me and now the general manager for Digg, and Andrew McLaughlin, the SVP of Betaworks and CEO of Digg, who was formerly a VP at Tumblr, Deputy CTO of the United States, and Director of Global Public Policy for Google. Levine and McLaughlin talked about the evolution of their thinking toward social news, and how the new Digg RSS reader project was a long-planned feature that is essential to Digg’s goal of creating the best social news experience on the web.
The re-birth of Digg
Digg has been around for a while — younger users, like myself, might not remember it from its heyday, when it practically introduced the idea of social news.
Founder Kevin Rose (now a partner at Google Ventures), was the subject of a now-infamous cover of Businessweek in the summer of 2006. Though the company later spiraled downward, caught between the rise of Facebook and Twitter, as Om wrote, it had a lasting impact on modern media.
Parts of the company were sold off to different companies like The Washington Post and LinkedIn, but it was Betaworks that bought the consumer-facing site and reader base for reportedly just under $500,000 dollars in July 2012.
“If there’s any company that understands the real-time nature of the web, it’ll be the people that brought us all these really cool things like bit.ly and Chartbeat,” Rose said when he reflected on the sale.
Re-imagining Digg from lessons learned with News.Me
Betaworks advises and invests in companies that are associated with the concept of social news. Some of its brainchildren, acquisitions and investments include Bit.ly, Chartbeat, Instapaper, SocialFlow, Dots, and Tumblr, just to name a few. CEO John Borthwick, who most recently spoke at our paidContent Live conference in April, has talked about the group’s unique approach to fostering startups, which is to launch them quickly in their early form, then killing the ones that don’t catch hold and putting people, servers and data insights behind the ones that do.
So when Betaworks acquired Digg, the timing couldn’t have been better. The group was getting ready to shutter News.Me in October 2012, in part because of Twitter’s API restrictions that were becoming a burden. But the app, which provided users with the top five tweeted articles among the people they follow on Twitter, had already given Betaworks useful data from news geeks and early adopters that could help the group create consumer-facing news site for a wider audience.
Levine explained that News.Me was an excellent product for the Twitter power users, and while it didn’t ultimately scale into a project that worked for everyone, the data, when combined with the stats from Chartbeat (measuring real-time publishing analytics) and Bit.ly (measuring analytics for links shared across the web), provided some interesting insights.
“We realized that the vast majority of people don’t have access to that kind of news,” Levine said. “But we had the parallel realization that we’d accumulated Twitter data from the 100,000 or so early adopting power users: what they were sharing, and what was shared in their networks. We realized could build an awesome network based on those people who were on Twitter for the people who weren’t.”
So the team quickly put together the new Digg in a matter of a few weeks, stripping down the design to a basic grid of stories that are selected both by algorithms and human editors, and letting users perform a few basic functions like sharing and saving. It was a quick start to putting Digg back on track, but the team’s plans didn’t end there.
How RSS fits into the ultimate plan
While adding an RSS reader might seem like an odd choice for the group re-inventing social news — after all, there wasn’t much in terms of social features on the old Google Reader (Google killed the one social feature the thing had) — McLaughlin and Levine explained that in reality, adding an RSS feed was always part of the plan for Digg. Google’s announcement just accelerated it.
“It was on the roadmap and we knew we wanted to eventually have a more comprehensive way to consume,” McLaughlin said. “We just jacked it up to do that now.”
Patrick Moberg hard at work on Dots, the iOS game from Betaworks in its NYC office.
While the two couldn’t yet reveal what Digg’s reader will look like exactly, and said it’s still in the works, slated for a June launch, they described it as two different parts to one Digg site: one part being the current homepage of socially-driven stories generated by algorithms and editors, and the other being an RSS reader of a user’s feeds, with updated features that someone following blogs in 2013 would want (save to Instapaper options, etc.) The two sections will be unified by a common design.
“For now, it’s aimed at power users and we’ll see if we can nail that. It’s going to be super clean and very uncluttered. Very fast,” McLaughlin said.
Users who don’t want the RSS feature and don’t create logins will still be able to visit Digg.com, so that experience won’t change for people who are happy with it. But ideally, people who care about following particular blogs and news sources will be able to get that kind of news from Digg as well.
“What we’re working on in the Digg reader, and what we think is now the integral part of a good reader, is speedy management,” McLaughlin said. “We’re trying to make it very easy to sort and just distill all of your items, or any feed down to the most popular items or the most popular in your social circles.”
Reading a business?
They said they’re extremely optimistic that a quality news reader could actually make money and create a sustainable business. While Digg’s reader likely won’t be a paid product at first, they said they could see subscriptions or download fees as a way to make money in the future when the product is more solidified. As of early April, about 40 percent of survey respondants said that they’d be willing to pay for the product — a remarkable number, even if only half of them are telling the truth.
“Our goal is not to make everyone a power user. There are users who want that highly personalized reader experience. But the next year for us is exploring all of the options in that space,” Levine said. “There are plenty of products for power users. Our mission of making the social web more accessible for news discovery is something that transcends just this product.”
For those of us who obsessively check Twitter every day to find and re-tweet the latest news, it might be hard to understand the problem that Digg is trying to solve. But while we may think we have social news figured out, it’s time for a reality check: as of December 2012, only 16 percent of online adults were using Twitter, and far fewer are actually tweeting. If Digg succeeds, it could both attract the power users who care about RSS feeds and power the types of products like Google Reader, and then take that news data derived from those users to create a smarter general news site for everyone else.
Pre-Twitter Digg, say hello to post-Twitter Digg.
GigaOM – Eliza Kern